What Is Customer Experience and Why It’s So Important in 2020

2020 has fundamentally changed the way that we interact. We have needed to rethink the way that we work, including customer experience strategy. Now more than ever, you need to meet your customers where they are. You might be wondering, “What is customer experience? And how can I improve it?” Let’s look at different aspects of customerContinue reading “What Is Customer Experience and Why It’s So Important in 2020”